There are several reasons the numbers presented in my.treepodia portal are different from another analytics service.
- Browser security - Some users block different cookies for security reasons which disables the ability to receive stats.
- Analytics logic - My.Treepodia analytics only provide information about product pages with video. Products without a video, category/search pages direct purchases, homepage and etc. will not be collected by Treepodia.
- Mobile browsers - Currently Treepodia supports mobile browsers for video views only. Analytics is not collected.
- Success event (conversion tracking) code location - Verify the conversion tracking code is placed correctly in your cart's "confirmation page" or attached to the "Add to Cart" button.
- Timezone - My.Treepodia dashboard provides periodic info based on the user time zone.